Alternate Routes for SMX East Attendees Affected By Amtrak Acela & Metro North’s New Haven Train Line Power Outage

September 26, 2013 by Akvile Harlow

As some of you may have heard in the New York City, Boston, and Connecticut area, Metro-North Railroad’s New Haven Line lost power early Wednesday morning after a power feeder cable failed. As a result, Amtrak’s Acela Express service from Boston has also shut down. The MTA is working around the clock with Con Edison to resolve the issue that has affected many commuters in the area. Until power is restored, there is limited bus and train service available. Please keep reading to see if you may be affected and how to arrive into New York City using alternate routes and methods of transportation.

Does this affect me?
If you are traveling into New York City via train (other than Acela Express from Boston or the MTA New Haven Line), by bus, or by air, you should not be affected by this train power outage.

If you use Amtrak’s Acela Express from Boston or the MTA New Haven line from Connecticut to Grand Central Terminal in New York City, unfortunately this power issue will impact your commute. MTA service is affected between Stamford, CT and Grand Central Terminal. In the event that this is not resolved by next week, please continue reading as we have alternate routes listed below to ease your commute to SMX East. We will continue posting updates here and via our attendee only Facebook group if anything changes or additional alternate routes are recommended.

Alternate Routes:
By MTA Train From Connecticut:
According to the MTA, New Haven Line tickets are being honored on the Harlem Line. View the Metro-North Railroad line map here.

For commuters traveling to and from Grand Central, train service will be provided about every 30 minutes and it will connect with the following:

  • Limited diesel trains from Stamford that will head directly to 125th Street in Harlem and Grand Central.
  • Limited diesel train service from Grand Central will be available to all local stops to Stamford. Hourly connections will be available at Stamford for train service to New Haven.
  • Limited local train service will run from Stamford through Rye about every 20-30 minutes. This will connect with an express bus service to the White Plains Station on the Harlem Line with train service to Grand Central Terminal.

By Amtrak Acela Express From Boston:
If you are traveling from the Boston area via Amtrak’s Acela Express, the railroad is adding extra diesel powered cars to the Northeast Regional trains to help accommodate commuters.

From Washington D.C.:
According to Amtrak, the Acela Express and Northeast Regional trains are expected to operate regularly from Washington D.C.

Due to the trains now operating on diesel, the MTA and Amtrak have advised that passengers should expect about an hour delay.

By Bus From Connecticut:
If you are located near the Waterbury branch, bus service is being provided to commuters. Limited shuttle train service will be operating on the Danbury and New Canaan branches.

By Car From Affected Areas:
The train power outage will most likely boost traffic, so plan on extra time for your commute. The Jacob K. Javits Convention Center is located at 655 West 34th Street, New York, NY, 10001.

Parking is available through the Manhattan Parking Group (“MPG”) which is offering all SMX East attendees a discounted parking coupon of $12 for 10 hours, $20 for 12 hours, and $45 for 24 hours. MPG is located 3 blocks from the Javits at 475 W. 41st Street between 9th and 10th Aves. Get your coupon here. Drivers surrender this coupon upon exit.

Hotel Accommodations:
If you would prefer to avoid the commute until the MTA train issue is resolved, rooms are still available at the Sheraton New York Times Square Hotel with discounted rates for SMX East attendees. SMX East buses will be available for all attendees heading from the hotel to the Javits Convention Center each day. Additional hotel information located here.

For quick updates on the go, we encourage you to follow Connecticut’s Governor and MetroNorth on Twitter.

If you have any questions or can recommend other routes to fellow attendees, please contact us at

Wishing you all safe travels next week and we look forward to seeing you at SMX East!