Live @ SMX Social Media Marketing: Managing Your Social Community

October 31, 2013 by Chris Sherman


Social media is all about building, engaging with, and nurturing community. So are you giving proper care and attention to how you manage your community? Yes, manage. If you’re taking a lassiez-faire, casual approach to your community you’re likely both wasting time and possibly alienating some potentially very important customers, fans and influencers.

Managing Your Social Community at SMX Social Media Marketing in Las Vegas on November 20-21 is a soup-to-nuts session on effective online community management. It’s your ticket to a healthier, happier, more engaged network of customers, clients, and fans.

The session will cover:

  • Setting realistic community expectations
  • Incentivizing engagement and rewarding participation
  • Dealing with community crises and conflicts
  • Publishing a consistent stream of topical content
  • Measuring goal-oriented metrics
  • …and more!

If you’re not actively managing your social community, you owe it to both yourself and your fans and followers to absorb the best practices and pearls of wisdom offered by speakers on Managing Your Social Community at SMX Social Media Marketing. You’ll probably also want to attend the related session, Managing Your Social Editorial Calendar.

And don’t forget the opportunities to network and share information with your peers at our numerous in person networking events, our online networking groups, as well as meeting other attendees at the conference devoted to all aspects of social media marketing. Check out the agenda for SMX East and register now!

Looking forward to seeing you in Vegas!