FAQ for Search Marketing Expo – SMX East

Table of Contents:

This page will answer many of the questions you may have about SMX East 2013. Can’t find an answer you’re looking for? Click here and let us know how we can help.


Why should I attend? 

Search Marketing Expo – SMX East is for search engine marketing and internet marketing professionals of all skill levels and experience. This event offers:

Exceptional Content: The content is so compelling, you’ll want to implement what you’ve learned before leaving the conference. Dramatically increase the number of people who come to your site with ROI enhancing paid search advertising (PPC), search engine optimization (SEO), social media marketing, local/mobile search and more.

Invaluable Connections: We do networking right at SMX East by providing the opportunities and the tools for you to meet new contacts, reconnect with colleagues and continue those invaluable relationships beyond the last conference day.

Essential Conveniences: Being out of the office means balancing your every-day responsibilities with maximizing your conference time. We get it, and to help you juggle those responsibilities we provide always available and free Wi-Fi in conference sessions. Plus you’ll never have to hunt down a cup of coffee, snack or a hot lunch. It is all included at SMX East.


Who is responsible for the SMX East content? 


SMX East is programmed by the editors of Search Engine Land, the website that search marketers trust to deliver decision-informing news and thought-provoking analysis. Content development for SMX is lead by Search Engine Land founder Danny Sullivan and VP of Event Editorial Chris Sherman.


What are the dates of SMX East 2013?

The conference runs October 1-3, 2013

The SMX Expo Hall is open October 1-2

Pre-conference workshops will be held Monday, September 30 at the Sheraton New York Hotel & Towers.

The SMX “Meet & Greet” opening reception is also on Monday, September 30 (location to be announced).


Where is the conference being held? 

Jacob K. Javits Convention Center655 West 34th StreetNew York, New York 10001

map »


Conference Hours: 

Tuesday, October 1 from 9am – 7pm

Wednesday, October 2 from 9am – 6:15pm

Thursday, October 3 from 9am – 3pm


Expo Hall Hours: 

Tuesday, October 1 from Noon – 6pm

Wednesday, October 2 from 10am – 4pm

(subject to change)


Registration Times: 

Tuesday, October 1 from 7:30am – 7pm

Wednesday, October 2 from 7:30am – 6pm

Thursday, October 3 from 8am – 3pm

(subject to change)


How can I attend? 


Click here to see all of the SMX pass options and what you get.

All Access Pass

You may register for the entire conference, which will give you access to all sessions including keynotes and educational sponsored sessions, speaker presentations, exhibit hall, free WiFi access, refreshment breaks, networking lunches, and parties including the SMX Meet & Greet opening reception and the Expo Hall reception.

Expo+ Pass

Expo+ passes are free if you register online. They will be $50 on site. This pass will give you access to the Expo Hall, presentations in the SMX Theater, “Plus Sessions” hosted by SMX sponsors, keynotes and the Expo Hall reception.

Pass Options
(See what you get)
On Site
All Access Pass $1,795
All Access Pass + Workshop $2,895
All Access Pass – One Day $1,095
Workshop Only* (Workshop Descriptions) $1,195
SMX Boot Camp (Learn More) $549
Pass (Learn More) $50

How do I register? 

Register now!

Click here: http://searchmarketingexpo.com/east/register

You can also call this phone number: 1 (877) 242-5242 between 9am-5pm ET.

Additional information is available on our website smxeast.com


When is the last day to register for the conference? 


Registration will be open until the conference ends. We recommend you register early to secure your pass and hotel accommodations. The conference hotel fills up quickly.


What forms of payment are accepted and when is the payment due? 

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.

If paying by check, mail your record and payment to: Third Door Media, Inc. 279 Newtown Turnpike Redding, CT 06896.


May more than one person from my company attend? 

Absolutely! Bring as many colleagues as you’d like! In fact we’ve implemented three group ticketing packages at substantial discounts to help you:

Group Size On Site
3 Pack – Save 10% N/A
6 Pack – Save 15% N/A
12 Pack – Save 20% N/A
All Access + Workshop – 3 Pack N/A
All Access + Workshop – 6 Pack N/A
All Access + Workshop – 12 Pack N/A
Workshop Only – 3 Pack N/A
Workshop Only – 6 Pack N/A
Workshop Only – 12 Pack N/A

Group Registration Procedure:

  • All registrants must be employed by the same company.
  • All members of the group must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Group Registration Rates rates can not be combined with any other offers.

Call (877) 242-5242 to book your group between 9am-5pm ET

or email registration@searchmarketingexpo.com.


Cancellation Policy, Terms & Permission to Email 

You may cancel your attendance by notifying our registration department by fax at (203) 702-5389 or email registration[at]searchmarketingexpo.com by August 17, 2013. Your registration will be refunded less a $100 processing fee. Cancellations after August 17, 2013 are non-refundable.

You may transfer your registration to another person in your company or organization at any time by notifying registration@searchmarketingexpo.com. Reselling SMX registrations is not permitted.


Where should I stay? 

The official SMX East conference hotel is:

Sheraton New York Hotel & Towers811 Seventh AvenueNew York, New York 10019

Register early and take advantage of special negotiated rate at the Sheraton New York Hotel & Towers, which also includes complimentary shuttle service to and from the Javits Center. More information here.


How do I book a room? 


During the registration process, you will have the opportunity to secure your accommodations at a special negotiated rate. You may also book your room by calling 1(877) 242-5242. To get the special SMX rate, you must book your accommodations during registration or by calling the number above; the Sheraton New York Hotel & Towers will not book SMX East guests at this special rate directly.


Is there transportation from the Sheraton to the Javits Convention Center? 

Shuttle Bus pick up is on 7th Avenue and 52nd Street by Rosie O’Grady’s Restaurant. Buses run every 15 minutes during peak periods, and every 30 minutes mid day.

Buses run during the following times:

Tuesday, October 1 from 6:30am – 8:00pm
Wednesday, October 2 from 7:00pm – 7:00pm
Thursday, October 3 from 7:30am – 4:00pm


What is the attire? 

Business casual.


What is the weather like in New York City in October? 

Average high temperature is 67 degrees and the average low is 51 degrees.


Is there a coat/bag check at the Javits? 

Coat/bag check is located in the North Concourse by SMX registration. The cost is $3 per article. Here’s when coat check is open:

Tuesday, October 1 from 7:30am – 7:30pm
Wednesday, October 2 from 7:30am – 6:30pm
Thursday, October 3 from 8:00am – 3:30pm


What networking activities are associated with SMX East? 

A full list of the official conference networking functions will be available shortly – stay tuned!


Who should I contact with my questions? 

Please contact us via email at registration@searchmarketingexpo.com or call us at 1(877) 242-5242. You may also visit our website: searchmarketingexpo.com


What is the relationship between Search Marketing Expo and Search Engine Land.com? 

SMX is produced by Danny Sullivan, Chris Sherman and the entire Search Engine Land.com editorial team.


What is Third Door Media? 

Third Door Media is the parent company of Search Marketing Expo and Search Engine Land.com, Marketing Land.com, and Digital Marketing Depot.com


What are the terms and conditions? 


SMX is open to business professionals 18 years and over only. Management may request a business card and photo ID prior to admission.

Third Door Media, Inc. reserves the right to make any changes it deems necessary to this program. We will make commercially reasonable efforts to retain speakers and their presentation topics. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker.

Third Door Media, Inc. reserves the right to use photographs of any Search Marketing Expo attendee in promotional materials.

Third Door Media, Inc. assumes no liability for the acts of its suppliers nor for the safety of any Search Marketing Expo participant while traveling to or from this event. The total liability during the hours of the meeting will be limited to a refund of the delegate fee.


Can I record what is presented at SMX East? 

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of session. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.

Jacob K. Javits Center


Sept. 30 - Oct. 2, 2014


Sept. 30 - Oct. 1, 2014


Sept. 29, 2014

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